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After Sales Support

Our team at Intex Alarms (K) Ltd strives to provide the best customer service & technical support in the industry.

Product Warranty

When you buy products from Intex Alarms (K) Ltd , you can expect them to last. Our products are manufactured to the highest quality and workmanship, and every product sold in Kenya is warranted, most come with a 100% Satisfaction Guarantee.

Frequently Asked Questions

Can I add more cameras to my system?
Yes, dependant on the model of your DVR you can either add an additional 2 or 4 cabled BNC cameras, or add IP cameras via WiFi.
Will my cameras work at night?
Yes, all  cameras have infrared night vision and are equipped to function at night.
Do the cameras record in colour or black and white?
Colour in the day, black and white in low light conditions  (When infrared night vision is activated)
Are the cameras wireless?
We do have different models, wired and wireless CCTV cameras. Most are wired. However some IP cameras are wireless.
Can I view my camera feeds on my phone?
Yes, providing your DVR is connected to your home INTERNET you can view footage via your phone when connected to WiFi or 3G/4G.
Can I link my alarm and CCTV kit together?
Yes, you will need to purchase the CCTV/Alarm Link Adaptor and have it configured.
Can I increase the storage on my DVR?
Yes, all Intex Alarms DVR Hard drives can be upgraded to a maximum of 4TB storage.
Can I backup the footage from the DVR?
Yes, via the USB port on the back of the DVR.
How many days recording will I be able to have on my DVR system?
This varies dependent upon the number of cameras simultaneously recording at any one time, and at what level of quality/detail they are recording.
How do I connect my CCTV system to my TV?
Via the HDMI/VGA Ports on the back of the DVR.

How To Pay

We accept different modes of payment:
  1. Cash
  2. Cheque
  3. Mpesa
  4. Credit Card
For Cheque payment please note that delivery will be made once the cheque matures.

Terms & Conditions Of Use

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Intex Alarms Kenya Ltd relationship with you in relation to this website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
All trademarks reproduced in this website, which are not the property of, or licensed to Intex Alarms Kenya Ltd , are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without Intex Alarms Kenya Limited prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Kenya.

IntexAlarms (K) Ltd

Started in 1997, Intex Alarms has been a trend setter when it comes to Quality Security Systems. . ... Electric Fences, Electric Locks, Security LCD Monitor and Intruder Automatic Alarm Systems.

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Contact infoOur Location and Phone Numbers

  Intex Alarms Kenya Ltd
Next To Munawar House, Mombasa Road


  This email address is being protected from spambots. You need JavaScript enabled to view it.

  +254 722 820036

+254 738 820036